T O L L  F R E E  877 . 272 . 2042
M O N I T O R I N G   P R O V I D E D   B Y 
 

FAQ

How much does a residential alarm system cost?
What is included in a basic/standard package?
How long is the contractual agreement?
How much does it cost to add a sensor to my system?
I just purchased a home with a JID Security Services residential alarm system. How do I get it activated?
Will the JID Security Services alarm system still work if I lose power?
Why is it important that I test my system?
Am I required to get a permit to operate an alarm system?
Where is Monitronics’ monitoring service available?



Q:    How much does a residential alarm system cost?
A:    The system purchase price and monthly monitoring fee are very affordable and will vary depending on the equipment installed and the services selected. Complete the Meet a Representative form, or call 877.272.2042, ext. 5, for a free, no-obligation quote from JID Security Services Inc.

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Q:    What is included in a basic/standard package?
A:    A basic residential security system includes the installation and a back-up battery, plus three contact points (most customers choose three doors), a motion detector, one keypad, one control panel, and one siren.

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Q:    How long is the contractual agreement?
A:    Our contracts typically are three years in duration and have automatic annual renewal provisions, during which the customer may cancel the contract upon 30 days’ written notice.

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Q:    How much does it cost to add a sensor to my system?
A:    The cost is dependent on the type of sensor required and the system currently in use. For system upgrades call 877.272.2042 for a price to complement your current system. JID Security Services Inc. provides excellent system upgrade and repair service at competitive pricing.

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Q:    I just purchased a home with a JID Security Services residential alarm system. How do I get it activated?

A:    You may activate the existing system by completing the Meet a Representative form, or by calling 877.272.2042, ext. 4, Monday – Friday, 8:30 a.m. to 5:30 p.m. pacific standard time.

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Q:    Will the alarm system still work if I lose power?
A:    Yes. The back-up batteries in the security control panel will keep your system running for several hours. Check the “low battery” indicator on the security control panel regularly to ensure adequate battery power.

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Q:    Why is it important that I test my system?
A:    Testing your residential alarm system ensures its proper operation and communication with our Monitoring Center. In order to test the entire system, each component or zone must be tested individually. Please call JID Security Services Inc. at 877.272.2042, and one of our Customer Service representatives will give you instructions on how to test your system. To avoid false alarms, you must notify our Central station when you will be testing your system to prevent the alarm monitoring station from dispatching authorities to respond to the alarm signal.

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Q:    Am I required to get a permit to operate an alarm system?
A:    Each city or county jurisdiction is different. Please call 877.272.2042 for assistance, or check your city or local ordinances. In the end, if a permit is required, it is the responsibility of the homeowner to stay current with annual permit renewal requirements and to notify us of the permit number (if required) and the annual expiration date.

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Q:    Where is Monitronics’ monitoring service available?
A:    Monitronics provides residential alarm monitoring service to customers throughout the United States, Puerto Rico and Canada.

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